3CX Administration Current Status Not Enrolled Price Free Get Started Log In to Enroll Course Content Section 1: Setup your Team Lesson 1: Setting up your Team Lesson 2: Call Routing: Office Hours & IVR Section 2: SIP Trunks Lesson 1: SIP Trunk Configuration Lesson 2: DIDs (Direct Inward Dial) Lesson 3: Inbound Call Routing Lesson 4: Caller ID Configuration Lesson 5: Call Routing: Office Hours Section 3: 3CX Softphone Lesson 1: 3CX Web Client Lesson 2: The 3CX Android App Lesson 3: The 3CX iOS App Lesson 4: 3CX Windows Softphone App Section 4: Call Handling Lesson 1: Call Routing Lesson 2: Call Queues and Ring Groups Lesson 3: Managing Agents’ Status in Queues Lesson 4: Queue Manager Guide Lesson 5: Manage Customer Queries from Live Chat Section 5: Backup & Restore Lesson 1: Backup Lesson 2: Restore Section 6: Basic Troubleshooting Lesson 1: How to collect Logs for 3CX Lesson 2: How to use the 3CX Log Viewer 1 of 2
